Advance your career and your company's reputation with ACE

ICMA has expanded its Advanced Card Education (ACE) program to include a new virtual training series. The first training being launched is ACE-Commercial training.
The purpose of ACE-Commercial training is to provide sales, marketing, customer service and other key personnel at your company with the opportunity to learn the fundamentals of card manufacturing. The program is taught by David Tushie, ICMA’s standards and technical representative.

Others who may find this training beneficial include suppliers and consultants who want to have a deeper understanding of the card industry opportunities & challenges experienced by card providers.

Employees who participate in the training series:

• Receive a high-level overview of the major components of a card manufacturing business.
• Learn about the production of cards.
• Review customer service support and sales issues that arise in the sale and support of card products and projects.
• Will learn top of mind questions or topics that customers of card products may have.

Unlike ICMA’s other ACE programs, which require students to pass an exam to achieve a corresponding certification, ACE-Commercial is more qualitative and not as quantitative – the objective is not to teach the application of concepts in a card plant. It was designed to provide employees in customer-facing roles with high-level card industry education without the need to enroll in certification-level curriculum.

ACE-Commercial is a 4-hour virtual training program taught in two, 2-hour sessions on the same day. There are no prerequisites but the program is only available to current ICMA member companies. Employees who complete the training class will receive a certificate of completion.

After each session, there is a content review period with multiple choice questions and time for students to discuss the covered material with the instructor.